Legal
Legal notice.
Who is behind HENRO and HENRO Book, and how to contact us or complain.
Last updated: 2 November 2026
Identification
- Owner
- Henrique Rodrigues Ferreira
- Legal form
- Sole trader — empresário em nome individual (ENI)
- Registered trademark
- HENRO SOFTWARE & WEBDESIGN
- Tax number (NIF)
- 256268681
- Address
- Rua de São José, Frossos, 4700-155 Braga, Portugal
- [email protected]
- Phone / WhatsApp
- +351 936 980 271 (call to a Portuguese mobile network)
- Activity
- HENRO Book (online booking software, by subscription) and custom website design
- Activity codes (CAE)
- Main: 62100 – Computer programming activities. Secondary: 62201 – Computer consultancy activities; 62900 – Other information technology and computer service activities; CIRS 1519 – Other service providers
- Tax status
- Category B (business and professional income). VAT: exempt under article 53 of the Portuguese VAT Code
- Websites
- henro.pt (informational, no payments) · app.henro.pt (HENRO Book: account, subscription and payments)
henro.pt is informational and takes no payments. HENRO Book subscriptions are taken out and paid for only at app.henro.pt.
Complaints Book
You can file a complaint in Portugal's Electronic Complaints Book or write to us at [email protected]. We reply within 15 working days at most.

Alternative dispute resolution
For consumer disputes, consumers can turn to the following alternative dispute resolution bodies (Portuguese Law 144/2015):
CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)
www.ciab.ptCNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
www.cniacc.pt
More information on the Portuguese Consumer Portal: www.consumidor.gov.pt.